Shipping and Returns
OUR 30 DAY RETURN POLICY
We want you to feel confident when purchasing our products. If for any reason you are not happy, we offer a hassle free full money-back guarantee within 30 days of purchase.
To return a product, please send to:
La Vie Celeste Skin Care, Inc.
2753 Broadway/Suite 362
New York City, NY 10025
You can contact us by email at sales@laviecelesteskincare.com or you can phone us toll free at 866-921-9599 to let us know that you will be returning an item (s).
OUR SHIPPING POLICY
Your order will ship within 2 business days. In the unlikely event that your shipment will be delayed, we will notify you immediately.
All domestic orders will be shipped via Priority Mail for a flat rate of $5.00, regardless of how many items you order. This offers you the most affordable shipping rates possible.
We also offer alternative shipping options. If you prefer UPS or Federal Express, please call us and we can make those arrangements. If you need a package sent overnight, please contact us so that we may accommodate you. Overnight shipping charges cost considerably more than conventional shipping methods. Overnight requests must be made by 12:00PM for same day shipment.
Most International orders within Europe and Canada will be approximately US $8.00 for up to 2 items. Orders containing more than 2 items will have a higher shipping rate depending upon weight of package. International orders will ship First Class Mail which usually takes approximately 1 week to 10 days for delivery. If you need a package sooner, please contact us.
PAYMENT METHODS
We accept all major credit cards. You may also purchase through PayPal or with an E-Check.
DISCLAIMERS:
While all of the ingredients in our products are safe and all natural, there is no way that La Vie Celeste Skin Care, Inc. can be held responsible for any ingredient (s) that may cause a reaction, such as an allergic reaction. Even ingredients which are deemed safe and natural can cause an allergic reaction in some people.
If a rash develops or other reaction occurs, please discontinue use immediately. Contact a physician if necessary.